Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: 6 October 2025

Information We Collect

Personal Information

Name and contact details (email, phone, address)
Payment information (processed securely by Stripe)
Order history and preferences
Communication preferences

Technical Information

Device information and IP address
Browser type and version
Pages visited and time spent
Cookies and similar technologies

How We Use Your Information

Order Processing

• Process and fulfill your orders
• Send order confirmations and updates
• Handle returns and customer service
• Process payments securely

Communication

• Respond to your inquiries
• Send important service updates
• Provide customer support
• Send marketing communications (with consent)

How We Protect Your Data

Security Measures

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Third-Party Services

We use trusted third-party services like Stripe for payments and Sanity for content management. These services have their own privacy policies and security measures.

Your Rights

Access & Control

• Access your personal information
• Update or correct your data
• Request deletion of your data
• Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

📧 Email: privacy@haybahcollections.co.uk

📍 Address: [Your Business Address]

Questions About Privacy?

We're committed to transparency and protecting your privacy. Contact us if you need any clarification.